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Customer Orders
Stay ahead of demand, reduce spoilage, and keep wholesale and retail customers informed in real time.
Order queues
Pending confirmation
New orders awaiting review or confirmation before picking.
Picking & packing
Orders currently being prepared in cold storage or packing lines.
Out for delivery
Orders dispatched to customers; track ETAs and exceptions.
At risk / overdue
Orders past promised delivery or with payment issues.
Orders list
Search, filter, and manage all customer orders in one place.
All customer orders
Quick create order
Capture a simple order without leaving the page. Ideal for phone or walk‑in customers.
Suggested workflows
Capture & confirm
Create the order, verify customer details, and confirm requested delivery windows.
Reserve inventory
Check live stock, reserve quantities, and validate expiry dates for all line items.
Pick, pack & dispatch
Print pick lists, follow cold‑chain rules, and hand off to logistics with clear ETAs.
Settle payment & close
Confirm delivery, reconcile quantities and pricing, and update payment status.